Willis Towers Watson Operational Excellence Specialist (NIght Shift) in Taguig, Philippines

Operational Excellence Specialist (NIght Shift)

Date Posted: July 2, 2018


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


Leads and manages the day-to-day resource, demand planning and execution of the organisation’s business operations. Responsible for setting strategic direction, managing operational delivery, measuring operational performance and ensuring effective governance, controls, and compliance mechanisms are established to support corporate strategy and goals. Sets key targets for delivery teams to drive conformity across Geography/ LoBs in accordance with transformational principles detailed in the global TOM.The Role

The Role

The primary focus of this role is to deliver operational excellence projects. Role will also aid with embedding of Operational Excellence across the business to build a lasting and sustainable operations management capability.

  • DMAIC project management

  • Ability to co-ordinate multiple complex projects simultaneously

  • Excellent written and verbal communication skill

  • Ability to challenge and influence local leadership to constantly improve operational capability and performance

  • Perform time studies

  • Designing and executing statistical sampling

  • Root cause analysis using common process improvement techniques

  • Process and value stream mapping

  • Multi-generational planning

  • Highly developed critical thinking and analytical skills

The Requirements

  • Minimum 3 years of Process Improvement, Six Sigma or Lean experience applied in Financial or Service operations.

  • Graduates & Post Graduates. (Preferred with specialized courses in Technology and , Operations Management or Manufacturing ). Additional Certification in Operations Improvement methodologies like Lean and Six Sigma will be preferred

  • Experience in insurance products & broking

  • Experience and knowledge of working in a global services organization

  • Broad operations expertise which encompasses previous knowledge of managing diverse logistical functions such as operations, IT, compliance, risk, business improvement

  • Using metrics to monitor process stability and performance

  • Advanced Excell skills required, Power BI desired.

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employee.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Location:Taguig, Manila, PH

  • Date Posted:July 2, 2018