Willis Towers Watson Analyst, Benefits Data Source (Mandarin Speaking) in Taguig, Philippines

Analyst, Benefits Data Source (Mandarin Speaking)

Date Posted: April 24, 2018


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


As an

Analyst within the Benefits Data Source, you will contribute as part of a team

involved in a number of activities to support our international benefits

offerings including:

  • Managing our global benefitssurvey database activities and production of reports used for project andresearch based work

  • Managing the globalcoordination of benefits for our international clients

  • Coordinating the placement ofbenefits for our clients in key international markets

The Role

The ideal

candidate will be detail-oriented and have excellent data manipulation skills.

Candidates will likely have a primary focus on one of the three areas above but

will have exposure to and opportunities to work across all three.

You will

have the opportunity to:

  • Develop technical knowledge ofbenefits plans around the world

  • Develop data, process, andproject management skills




management and reporting activities

  • Actively participate in thedata collection planning and preparation process

  • Work with survey managementservice coordinator and other team members to upload benefits survey datato general and client-specific databases

  • Collect plan design andfinancial data and input into inventory tool

  • Perform data validation andprocessing work using agreed upon tools, standards and techniques

  • Produce validation queriesfollowing standards and workflow

  • Develop and review datadiscrepancy reports

  • Develop data field calculations

  • Assist users with system andprovide ongoing technical support

  • Compile global benefitsmanagement reporting and consolidation

  • Support the production ofbenefits reporting publications process,project and transaction management

  • Support global benefitscoordination processes

  • Support benefits contractrenewal processes between clients and insurance vendors

  • Support benefits eligibilityand enrollment processes

  • Support claims management andtracking processes

  • Support benefit audit processes

  • Support interactions betweenclients, WTW and insurance vendors




  • Apply practice specifictechnology and provide high quality services to internal and externalWillis Towers Watson clients

  • Perform data validation andprocessing work using agreed upon tools, standards and techniques,including self-checking work and following review processes

  • Significant attention to detailand excellent data manipulation skills

  • Provide input on product andprocess improvements


  • Build relationships internallyand collaborate effectively on teams both in the office and virtuallyacross regions

  • Demonstrate natural ease andeffectiveness when dealing with associates in other Willis Towers Watsonoffices


  • Work with Team Leader to ensurethat each project is completed on time and meets quality standards

  • Respond to all requests andcommunications effectively and efficiently

  • Increase efficiency withinclient teams by identifying ways to improve processes


  • Meet productivity goals

  • Monitors project progress,developing solutions for overcoming obstacles

  • Maintaining accurate timerecords

The Requirements

  • Bachelor’sdegree required, preferably in a program with heavy emphasis onmathematics or business

  • Candidate must be fluent/proficient in the Mandarin language

  • Advancedproficiency in Microsoft Office (Word, Excel and PowerPoint)

  • Experiencewith data validation and manipulation in data management tools (advancedExcel skills are essential)

  • Ability toreview and check data against subject domain knowledge (e.g., health andgroup benefits) and understand the data’s applicability/accuracy for thedesignated purpose

  • Strong writtenand verbal communication skills; Ability to ask the right questionsand seek help where appropriate

  • Strong clientservice orientation

  • Working withintight deadlines; balancing time across multiple, simultaneous projectsthat may involve different procedures and project team members

  • Collaborationwith a global team, including taking accountability for quality andon-time delivery of own work and involving other team members whenappropriate

  • Structuredproblem solving and analytical thinking

  • Continuousimprovement mindset–increasing task efficiencyand effectiveness with each product or service repetition

  • Previousbenefits or insurance experience a plus

  • Proficiency inEnglish required, proficiency in one additional language preferred

  • Willing towork in a Night Shift schedule

The Company

Willis Towers Watson is a leading

global advisory, broking and solutions company that helps clients around the

world turn risk into a path for growth. With roots dating to 1828, Willis

Towers Watson has 40,000 employees serving more than 140 countries. We design

and deliver solutions that manage risk, optimize benefits, cultivate talent,

and expand the power of capital to protect and strengthen institutions and

individuals. Our unique perspective allows us to see the critical intersections

between talent, assets and ideas – the dynamic formula that drives business

performance. Together, we unlock potential. Learn more at


Willis Towers Watson is an equal

opportunity employer

Willis Towers Watson is an equal opportunity employer.

All qualified applicants will receive consideration for employment without

regard to, among other things, race, color, religion, sex, sexual orientation,

gender identity, national origin, age, status as a protected veteran, or


Equal Employment

Opportunity: Know your rights at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .


Contact: Any unsolicited

resumes/candidate profiles submitted through our web site or to personal e-mail

accounts of employees of Willis Towers Watson are considered property of Willis

Towers Watson and are not subject to payment of agency fees. In order to be an

authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such

agency must have an existing formal written agreement signed by an authorized

Willis Towers Watson recruiter and an active working relationship with the

organization. Resumes must be submitted according to our candidate submission

process, which includes being actively engaged on the particular search.

Likewise, for our authorized Recruitment Agencies/Search Firms, if the

candidate submission process is not followed, no agency fees will be paid by

Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Location:Taguig, Manila, PH

  • Date Posted:April 24, 2018