Willis Towers Watson IT Specialist in São Paulo, Brazil

IT Specialist

Date Posted: May 9, 2018


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

The Business

Our Health and Benefits business helps our clients control soaring health and employee benefits plans, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions. We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, legal and compliance, and governance strategies.

The Role

As an H&B IT Specialist you will be part of the Regional Operations team and will contribute on making possible the successful roll out of Health & Benefits technology products on countries within the LatAm region.

For this you will be working with different teams in the following activities:

Working with the country business experts and configuration team on detailing the requirements for completion of the Country Template for the roll out of the Benefits Engine Data Module product.

Working with the country business experts on completing and validating the country template ensuring all data requirements are fully completed and met the client requirements.

Configure the Benefits Engine Data Module application with automation processes, scripts and rules to support enrollment and reconciliation routines required for the country client’s business operation.

Working with the Implementations Team and Configuration Team to ensure appropriate hand off of all processes before going live.

Support the Country team and liaise with the Implementations and Configurations Team with the escalation of any issues that may arise during the country roll out activities.

Continue updating the Country template following global standards and including any new requirements identified by the Country Business Expert(s).

Provide training and best practices guidance to Country users during the technology product roll out activities.

Ensure all updates on system enhancements, global standards and guidelines shared by the Configuration Team are understood and followed by the country users.

Support the Regional Operations team on all planning and execution activities related to technology products implementation and ongoing use.

The Requirements

  • Bachelor’s degree required, preferably in computer science, software engineering or a related field

  • 3+ years’ experience working in a technical environment. Experience in roles within the Software Development Life Cycle is preferred (Business/Requirements Analyst, Developer, Quality Assurance)

  • Coding experience in .NET or other object oriented language is desirable

  • Advanced proficiency in Microsoft Excel

  • Ability to organize, prioritize and to perform multiple tasks simultaneously with excellent attention to detail and follow-through

  • Collaboration with a global team, including taking accountability for quality on-time delivery of work

  • Strong written and verbal communication skills

  • Self-starter attitude and ability to work within ambiguity

  • Flexibility and proven ability to diagnose and resolve issues

  • Strong analytical and creative skills

  • Continuous improvement mind-set – increasing task efficiency and effectiveness with each repetition and making recommendations for process improvement

  • Strong client relationship, interpersonal and team skills

  • Ability to work both independently and on client teams

  • Sense of accountability; owning one’s work and taking pride in it

  • Proficiency in English is required


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Employee Type:Regular Full-Time

  • Location:São Paulo, Săo Paulo, BR

  • Experience:4 years

  • Date Posted:May 9, 2018