Willis Towers Watson Senior Client Account Coordinator in Reigate, United Kingdom

Senior Client Account Coordinator

Date Posted: August 8, 2018

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JOB DESCRIPTION

The Technology Client Account Coordination Team, based in Reigate and Manila is responsible for managing the software licences and invoicing of our software products during the sales and renewals cycles.

The Role

Engaging with sales colleagues and clients to understand the complex licensing requirements contained in the agreements. This includes the provision of issuing the correct licences to the client as well as processing the financial requirements and invoicing the client.

This Team of 13 colleagues work closely together to provide first class services throughout the entire sales process for our colleagues in ICT and our clients across the globe.

  • Responsibilities include:

  • Analysis and Interpretation of licencing requirements

  • Finding solutions to complex and bespoke licencing requests

  • Be the first point of contact for clients on queries relating to software licencing, billing and contract renewal

  • Processing new sales and evaluations in accordance with the clients Software License Agreement including dispatch of software licenses and processing of invoices.

  • Drafting quotations for new and additional licence requests.

  • To accurately and effectively maintain all sales and marketing databases.

  • To assist with the distribution of new software releases and mailshots, as required.

The Requirements

  • Proven track record of handling complex queries and tasks in a

  • pressurised environment

  • Excellent attention to detail with the ability to accurately review the quality of own output

  • Excellent customer service skills with experience of dealing with corporate clients and individuals at all levels

  • Experience in interpreting legal contracts

  • Experience understanding and working with financials and invoices

  • Flexible ‘can do’ attitude with the determination to solve problems and seek solutions

  • Strong verbal and written communication skills

  • Proven administration and organisational skills with the ability work on own initiative, juggle tasks and prioritise work.

  • Strong IT skills with an aptitude for easily learning new IT systems and computer skills

  • An eye for detail and excellence

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.

Apply

Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork

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JOB SNAPSHOT

  • Location:Reigate, England, GB

  • Date Posted:August 8, 2018