Willis Towers Watson Senior Business Analyst in London, United Kingdom

Senior Business Analyst

Date Posted: August 2, 2018


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


The Senior Business Analyst will have a significantly important role in the development of The Asset Management Exchange capability across all functions of the business. As part of our Technology & Change Team (AMX Digital), the successful candidate will be responsible for eliciting user and business requirements and translating into the design and build of our digital capability, client experience and business processes.

The Senior Business Analyst will report directly to the Head of Change or Head of Solution Design. Given the importance of the role and the entrepreneurial nature of the business, you will be working closely with the other members of the AMX team across functions, including Ex Co level stakeholders. In addition, engagement will be required with our end clients (i.e. Institutional Investors and Investment Managers).

The Role

  • Responsible for requirements gathering, documentation and communication of user and business requirements for all assigned projects

  • Primary responsibility will be lead Business Analyst for the AMX Digital Portal however other projects may include CRM, Client Reporting, Content Management and Risk

  • Working with the Head of Solution Design to promote best practice documentation and business analysis process (e.g. BRD’s, design logs, design specs, process flows etc)

  • Working closely with other members of the design team such as UX lead and Data, Technology SME’s to ensure all requirements are captured and documented appropriately across design and visual, functional, data and technology

  • Membership of the Design Team Forum, requiring contribution to designs, validation of designs, and QA of design specs

  • Formal role in user acceptance testing as part of Go Live and implementation

  • Liaison with third party vendors will be required such as our development partners for the Portal, other third party technology providers, administrators and data providers

The Requirements

  • The ideal candidate will have a worked in either Senior Business Analyst, or Consultant in the Investment or Asset Management sector, Institutional experience is a plus.

  • Demonstrable experience is required across a broad range of areas including, Digital projects (e.g. investor portals and website), CRM & sales enablement (e.g. CRM, content management tools), Client reporting (e.g. reporting tools, data needs, reporting processes), Business processes (e.g. workflow tools, process improvement, operations)

  • Team player who is flexible and adaptable across a range of tasks

  • A broad mix of Digital, Technology and Business requirements is essential

  • Experience of institutional client reporting and client servicing is a significant plus

  • Good understanding of data, operations and regulations is beneficial

  • Self-motivated and organised with ability to manage and prioritise multiple activities simultaneously

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Location:London, England, GB

  • Date Posted:August 2, 2018