Willis Towers Watson HR Software Business Analyst in London, United Kingdom

HR Software Business Analyst

Date Posted: June 14, 2018


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


The HR Software Business Analyst Plays a key role in HR Software projects from an analytical perspective. In this position, the candidate will practice the fundamentals of systems analysis, design, and testing of HR Software projects as assigned, acting as a liaison between clients and system developers. This individual will work with Consultants and Project Managers to investigate, plan, analyse and develop effective solutions for HR business and technology issues. The successful candidate will work closely with Technical Leads and System Developers on system development projects to ensure the systems are meeting the clients’ needs and expectations. The successful candidate will also be expected to Project Manage a number of our smaller Compensation Software Implementations, working with our Reward Consultants and Subject Matter Experts.

The successful candidate should have strong analytical skills. All of our work is team-based with the focus on delivering the highest levels of client satisfaction, and therefore strong interpersonal skills are required within the Willis Towers Watson team, as well as with the client.

The Role

  • Solicits and documents client business requirements

  • Participates in the development of technology solutions to solve internal and client business needs

  • Collate client information and prepare the technical setup and specifications for data capture, analysis and reporting

  • Conducts first level data checks and analysis in order to ensure professional standards and excellent in client services

  • Analyses plan documentation, defines and documents project requirements, and business processes

  • Develops test plans for system implementations

  • Performs unit and comprehensive testing with system developers for overall functionality and technical quality of deliverables

  • Assists project manager or other lead consultant in determining and monitoring overall project direction, scope, work plans, and budgets

  • Responsible for ensuring the system performs according to client approved specifications

  • Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability

  • Attends team or client meetings as appropriate to present project specifications or report project status

  • Apply all quality control procedures to ensure high standards of quality are maintained

  • Build relationships internally and collaborate effectively on cross-functional teams

  • This position will require some travel

The Requirements

  • Bachelor’s degree or equivalent in business, computer science, management information systems, or related analytical discipline

  • Excellent written, verbal and interpersonal communication skills

  • Ability to effectively organize and prioritize multiple projects while working toward defined deadlines is essential

  • Ability to work on “virtual” teams with members from different geographic areas

  • Must be available for extended work hours as appropriate

  • Experience in developing functional system documentation, including business requirements, technical specifications, process flow diagrams, and training materials is preferred

  • Experience with test plan creation, testing procedures and test plan execution is preferred

  • General experience performing technical writing

  • Highly computer literate and keen on learning and using new software applications

  • Intermediate to advanced SQL skills preferred

  • Knowledge of the HTML and XML programming languages preferred but not required

  • Must be a self-starter and able to self-direct with the ability to be proactive in ambiguous situations

  • Desire to learn, accept new challenges and to have fun

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Location:London, England, GB

  • Date Posted:June 14, 2018