Willis Towers Watson Health & Benefits Account Manager in London, United Kingdom

Health & Benefits Account Manager

Date Posted: June 21, 2018


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


Summary of Role

As a member of the Health & Benefits team, you will be comfortable having broad conversations with clients and prospects, and to help them define their future benefits strategy. This will involve building strong relationships with key contacts and introducing our consulting propositions to expand our services and solutions.

As an experienced professional within the health and benefits space, you will be comfortable talking across healthcare and risk benefits and you will understand the driver and goals of corporate client in relation to their programmes.

The Role

You will be an experienced account manager and possess strong organisational skills, preferably with some experience in project management. Within a growing company you will be looking to build on your current understanding of the UK market and have an appetite for learning about new markets for a benefits co-ordination perspective.

• Build your own network to create strong relationships internally and externally.

• Demonstrate natural ease and effectiveness when dealing with clients / colleagues at all levels.

• Collaborate effectively.

• Provide strategic consultative advice to clients around the design, delivery and ongoing management of their healthcare and risk benefit related programmes.

• Interact with vendors and clients both internally and externally.

• Form part of and lead account teams, ensuring quality standards and deadlines are met at all times.

• Deliver on projects to meet or exceed client expectations.

• Develop a broad understanding of Willis Towers Watsons’s service and solutions.

• Understand and stay current on clients’ business situation, strategy and HR, risk, and finance needs.

• Ability to articulate in meetings, in written communications and in formal presentations the overall Willis Towers Watson proposition and specifically the features and benefits of our solutions.

• Increase efficient within client teams by identifying ways to improve processes.

• Meet new business targets and chargeable hours’ objectives.

• Play an integral role in growing revenue by converting propositions into additional fee income.

• Ensure that client/prospect of Willis Towers Watson financial arrangements, policies and procedures.

The Requirements

• In depth technical knowledge regarding healthcare and risk benefit programmes.

• A good understanding and appreciation of broader employee health, risk and wellbeing issues, ideally gained at a brokerage firm.

• A consultative style.

• Well organised and detail oriented (e.g. able to both plan and communicate efficiently).

• Strong Written and verbal communication skills.

• Excellent written and verbal communication skills.

• Excellent presentation skills.

• Flexibility and proven ability to diagnose and resolve issues; strong client service orientation.

Ability to work independently and on client teams and enjoy a fast-paced environment.

• Self-starter; interest in continually challenging oneself and willingness to step outside of one’s comfort zone.

• Excellent Microsoft Office skills, particularly in Word, PowerPoint and Excel.

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact: Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Location:London, England, GB

  • Date Posted:June 21, 2018