Willis Towers Watson Life & Pensions Administrator in Dublin, Ireland

Life & Pensions Administrator

Date Posted: May 22, 2018


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

The Business

Retirement is part of our largest Line of Business, Human Capital and Benefits, helping companies tackle their pension needs. In the UK and Europe, we are the undisputed leader, advising 75 of the FTSE 100 companies.

The Role

Independently manage an agreed portfolio of clients and can independently process the following tasks (end to end):

  • Managing a portfolio of mainly Tier 1 group pension clients in relation to their insured group pension benefits

  • Liaising with life assurance companies, clients, consultants and third parties

  • Acting as first point of contact for the client in respect of their group pension queries

  • Processing insured group pension annual renewals from pre-renewal to issuing final renewal documentation (Annual Member Benefit Statements & Trustee Annual Report)

  • Collate TAR backup and answer audit queries (if required)

  • Liaise with the WTW group risk administrator where required when processing scheme renewals / member claims

  • Managing the workflow system (Portal tasks)

  • Processing death claims & liaising with the group risk administrator where required

  • Wind Ups

  • NPVs on Redundancy

  • Ensuring regulatory requirements, compliance deadlines and service level agreements are adhered to throughout daily processes

  • Managing client correspondence (In and Out)

  • Manage confidential information

  • Adhering to all data protection requirements

  • Attend client meetings / conference calls as required

  • Complex consultant queries

  • Working with Graduates and Junior Administrator to train on aspects of Insured Pension Admin

  • Attends & actively participates in weekly team meetings

You will also be liaising with the client and insurance company on;

  • Leaving Service Option Statements

  • Member Fund Switches

  • Monthly Contributions

  • New Entrants

  • Refund of Contributions (Employer and Employee)

  • Transfers In

  • Transfers Out

  • Retirements

  • Dealing with PAOs

The Requirements

  • QFA Qualified and maintaining CPD

  • 5+ years industry experience

  • Excellent PC skills – Microsoft Packages

  • Ability to prioritise and work under time pressures

  • Excellent attention to detail required


Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork


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  • Employee Type:Regular Full-Time

  • Location:Dublin, Dublin, IE

  • Experience:N/A

  • Date Posted:May 22, 2018